Payment Policy
At Modivon, we keep payment simple, secure, and transparent. This Payment Policy explains the payment methods available on our website and how payments, order totals, and refunds are handled.
Accepted Payment Methods
We currently accept major credit and debit cards available through our checkout, including:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Visa Electron
- Discover
- Diners Club
The payment methods available for a specific order will be shown at checkout.
How Payment Works
Payment is made securely at checkout when you place your order.
Once your payment is authorized, your order can proceed to processing.
We do not require payment at the time of delivery.
Secure Payment Processing
Card payments are processed through secure third-party payment systems.
Modivon does not directly store your complete card number, card security code, or full payment credentials on our own systems.
Your payment provider or card issuer may apply its own security verification procedures before approving a transaction.
Order Total
The total amount charged will be clearly shown at checkout before you complete your purchase.
For eligible orders within the United States, Modivon provides free standard shipping with no minimum order value required.
This means:
Standard Shipping Cost: $0.00
No additional standard shipping fee is added after your order has been placed.
Any applicable taxes or other charges required by law will be shown at checkout before payment is completed.
Payment Authorization
When an order is placed, your card issuer or payment provider may authorize the transaction before the payment is fully processed.
If a payment is declined, fails verification, or cannot be completed, the order may not be processed.
In some cases, your bank or card issuer may temporarily display an authorization hold. The timing for releasing or completing that hold is controlled by the payment provider or financial institution.
Payment Verification
For security and fraud prevention, we may review or verify certain orders before fulfillment.
If necessary, we may contact you using the email address or phone number provided with your order.
Providing accurate billing and contact information helps prevent unnecessary delays.
Pricing Errors
We make reasonable efforts to ensure that product prices are accurate.
If an obvious pricing or technical error occurs, we may contact you before processing the order.
We may cancel an order affected by a clear pricing or system error and issue a refund for any payment already collected.
Cancelled Orders
If an eligible order is cancelled before shipment and payment has already been captured, the applicable refund will be issued to the original payment method.
The time required for the refund to appear in your account may depend on your bank, card issuer, or payment provider.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
For returned products, refunds are processed within 7 business days after the returned item is received, inspected, and approved.
After we process the refund, your bank or card issuer may require additional time before the funds appear in your account.
For full return and refund terms, please review our Return & Refund Policy.
Billing Information
Customers are responsible for providing accurate billing details when placing an order.
Incorrect billing information may cause payment verification problems or order delays.
Free Shipping and Payment
Our payment terms are aligned with our Shipping Policy.
For eligible U.S. orders:
- Standard shipping is free
- There is no minimum order amount for free standard shipping
- No standard shipping fee is added after payment
- The amount shown at checkout is the amount you authorize for payment, subject to any applicable taxes or charges required by law
Contact Modivon
If you have questions about a payment, transaction, or refund, contact us at:
Email: contact@modivon.shop
Phone: +1 254-320-7558
Address: 619 E 17th St, Brooklyn, NY 11226, United States
Business Hours: Monday–Friday, 10:00 A.M.–5:00 P.M. EST