Return & Refund Informations
- Return Window: 30 days from delivery
- Return Method: By mail
- Change-of-Mind Returns: Customer pays return shipping
- Damaged, Defective, or Wrong Item: Modivon pays return shipping and provides a prepaid return label
- Restocking Fee: None
- Direct Exchanges: Not available — return the original item and place a new order
- Refund Processing: Within 7 business days after the returned item is received and inspected
- Refund Method: Refunds are issued to the original payment method